Category: Financial and Insurance Services





Black Book surveyed nearly 5,000 healthcare providers in a sweeping study of the evolving revenue cycle management IT sector. EnableComp rated highest satisfaction among clients besting competitors in 12 of 18 key performance indicators.



Over 900 hospitals and inpatient organizations and 4,000 physician practices were represented in the sweeping series of financial management IT user polls, as formidable challenges are forcing providers to advance their technologies to maintain solvency.

Nearly 4,000 executives, professionals and consultants from healthcare providers, payers, vendors, advisory firms, investment banks and venture capital organizations assessed emerging solutions on their individual ability to contribute to a more integrated, patient-centric, productivity-enhancing HIT ecosystem, and outperform competitors.


The industry-wide movement of radical IT housecleaning identifies gaps, redundancies, and conflicts in financial digital transformations.

Every post-acute executive surveyed insisted that interoperability tools and database access among government agencies and providers would radically improve their ability to contain COVID-19 in nursing homes

Optum, a part of United Health Group, is the top-rated Health System Vendor for Outsourcing and Software Technology Tools by nearly 5000 RCM users.


Nuance rated highest in customer satisfaction and loyalty for coding, CDI, CAC and transcription software tools by hospitals and physicians.

Onyx Leads the 2025 Healthcare Interoperability Market with OnyxOS Platform

Survey reveals attendees are postponing AI and IT initiatives as budget constraints shift focus to internal system challenges, with unproven AI tech viewed as a high-risk purchase before 2026

This week's HFMA Annual Meeting's Exhibit Hall features 24 of the top-performing finance and revenue cycle management (RCM) solutions, as identified by the latest Black Book Research user survey. Attendees can expect to see the standout solutions that have been recognized for their exceptional performance, ROI, client experience, loyalty, and satisfaction.

Over 4,000 executives, professionals and consultants from healthcare providers, payers, vendors, advisory firms, investment banks and venture capital organizations assessed emerging solutions on their individual ability to contribute to a more integrated, patient-centric, productivity-enhancing HIT ecosystem and outperform competitors.

Health plan executives rated dozens of vendors on 18 key performance indicators across 28 payer operational areas in the sweeping annual user satisfaction survey.

Tampa, Florida-based Black Book Market Research LLC makes the coveted Inc. 5000 list for the 5th consecutive year in the rankings due to extraordinary year-over-year revenue growth


With complex claims denials increased over 300 percent since 2015, nine in ten providers are turning the complicated complex claims processing to highly adept external vendors. Argos Health receives top client experience ratings in annual polling of chief financial officers and senior business officers in provider organizations as hospital margins continue to diminish.

Allscripts is recognized as the top-rated inpatient EHR vendor for hospitals under 101-250 beds.

Surgical Information Systems Amkkai achieved top ratings in thirteen of the eighteen key performance indicators focused on vendors delivering perioperative IT to ambulatory surgery centers (ASCs) and hospitals.

Allscripts outperforms competitors in the U.K., Australia and Canada on most all implementations done on time and budget while delivering on expectations; Epic Systems proves top vendor in Southeast Asia and the Middle East

Optum, a part of United Health Group, is the top-rated Health System Vendor for RCM Outsourcing and Software Technology Tools by 4000+ users



Provider demand for consultants with value-based care expertise , physician engagement, analytics & culture change advisory climbs sharply.

The convergence of rising US healthcare costs, growing medical tourism, and the increasing demand for seamless patient financial experiences has created a perfect storm of opportunity for revenue cycle management software and outsourcing services vendors to expand their global presence and deliver transformative solutions

Black Book's 2025 survey highlights trends and investment priorities in healthcare IT, based on insights from over 1,160 key figures in venture capital, private equity, and healthcare banking.

More Than 5,000 Health Plan IT Clients Evaluate 400 Software Firms, Advisors, and Service Vendors Across 35 Operational Areas in 15th Annual Payer Survey on Customer Experience and User Satisfaction

Black Book Research acknowledges the top-performing healthcare technology companies within various revenue cycle management and digital health market segments based on the industry's largest client survey of inpatient providers at the Becker's Health IT + Digital Health + RCM Meeting in Chicago this week.



Finvi achieved highest client experience and customer satisfaction ratings, excelling over competitors



Cerner is recognized as the top-rated inpatient EHR vendor for hospitals and health systems over 250 beds. Cerner also ranked highest client experience scores in Children's Hospitals, Academic Medical Centers, and in Outsourced Tech Support to hospital networks.


Managers from 545 hospitals and inpatient organizations responding to a recent outsourcing user survey reveal that high-visibility VBC initiatives are demanding more outsourced clinical services to free up resources.

Black Book estimates manual contract management costs health providers and systems nearly $157 billion dollars collectively, per year.

Black Book is ranked among the country's most dynamic businesses rising to #511 with 750% three-year growth