Black Book Market Research

Health Plans and Payers Align Around VBRO Technology to Meet CMS Payment Reform Demands; Top-Rated Vendors Identified for Impactful Results

Independent Survey Highlights Leading Vendors Driving Innovation in Managed Care IT Ahead of the AHIP 2025 Conference in Las Vegas

In-Depth, Transparent Industry Studies Highlight Leading IT Solutions, Managed Services, Outsourcing, and Advisory Firms Serving Health Plans Since 2004; AHIP Conference to Showcase Top Vendor Recognitions

HIMSS25 Europe takes place June 10-12, 2025 at the Palais des Congrès in Paris, showcasing the latest digital health innovations and driving collaboration across the European healthcare IT ecosystem.

Independent Global Study Evaluates EHR Satisfaction Across 110 Countries; 93% of European Users Say Dedalus Clinical Documentation Tools Better Align with Local Workflows than U.S. Vendors

Independent Survey Reveals Gaps in Greek Healthcare IT, Underscoring Urgent Need for Homegrown Digital Solutions and Modernization Partnerships

Ahead of Next Week's HIMSS 25 Europe in Paris, Attendees Look to Top Interoperability Vendors for Solutions

Poll of 442 Healthcare Executives Highlights Four Key Workforce Issues Driving Adoption of AI, Virtual Care, and Automation Solutions Across 13 European Countries

Survey Highlights Immediate Steps Needed for Health Systems to Ensure Readiness, Cybersecurity, and Operational Preparedness

2025 Survey Identifies the Vendors and Capabilities Driving FWA Detection, Overpayment Recovery, and Claims Accuracy Across U.S. Payers

Comprehensive survey highlights readiness, interoperability gains, and barriers identified by 270 European Healthcare IT Leaders; Parallel survey of 1,305 EHR users confirms significant adoption across 17 advanced European countries

Advanced Analytics, AI, and Automation Become Essential as Payers Face Increased Scrutiny on Risk Adjustment Accuracy and Financial Performance

AI-Driven and Scalable Solutions Lead the Way as Payers Prioritize Efficiency, Compliance, and Member Satisfaction

With Star Ratings Plummeting, New Report Uncovers the Health IT Strategies Used by Elite Plans-and How All Payers Are Leveraging Them to Drive Quality, Retention, and Regulatory Success

Gratis Industry EHR Report for Canadian Health Leaders Spotlights Urgent Tech Demands, and Interoperability Breakdowns. Black Book also recognizes Top Canadian Client-Rated HIT Vendors including event sponsors Workday, AWS, Teladoc, Salesforce, Deloitte, Claroty, Orion Health and Harmony Healthcare IT.

14 Underreported Federal Changes That Could Significantly Impact Your Health System: New Data Highlights Key Vulnerabilities and Financial Risks from Trump, RFK Jr., Oz, and the DOGE Agenda

Revealing Top Solutions in Audit Readiness, Network Management, and Interoperability Supporting CMS Compliance in 2025

Highlighting Leading Vendors Powering CAHPS Excellence, Digital Engagement, and Net Promoter Score Enhancement

May 30, 2025 - Article has been updated to reflect company name change from “Inovalon (QSI-XL)” to “Inovalon Converged Quality”

Identifying Top Vendors Empowering Population Health, Chronic Disease Management, and Quality Analytics

Client Rankings Guide Health Plans to Advanced IT Solutions for Superior Compliance, Performance, and Member Outcomes for 2026 & Beyond

Sweeping Study Identifies Critical Technology Solutions Helping High-Performing Plans Navigate the 2025 Medicare Advantage Crisis

New rules ignite a surge in payer demand for data platforms that support RADV readiness, Stars forecasting, and member retention analytics.

Seventy-nine Percent of Health Plans Remain Unprepared for Scaled AI as Record Investments Signal a Tipping Point for Payer IT Modernization

Hospitals Declare Cyber Confidence - But 82% Haven't Audited Physical Risks From Deepfakes, Synthetic IDs and AI-Enabled Break-Ins, New Survey Finds

New international rankings spotlight 30 urban health hubs across 57 countries eliminating medical data silos, optimizing electronic records, and setting the pace for cross-sector interoperability

Providers and Vendors Encouraged to Address Patient Concerns at e-Health Canada 2025 Conference in Toronto, June 1-3

National Poll of 1,277 IT Leaders and Clinicians Reveals Persistent Interoperability and Usability Challenges Despite Billions in Digital Health Investment

69% Blame Poor EHR Usability for Job Dissatisfaction, 80% Consider Nurse-Friendly Systems When Job Hunting, and 2 in 3 Nurses Under 40 Say EHR Experience Impacts Employer Choice - Black Book's Sweeping 8-Month Survey Finds

Seven countries take center stage as new survey results reveal which national health systems are fast-tracking - or falling behind - in digital health transformation.

Black Book's quarterly global survey of over 11,000 healthcare leaders across 44 countries highlights the rise of regional EHR firms-such as Dedalus, MV Sistemas, InterSystems, Philips Tasy, and Comarch-as they surpass U.S. vendors in localization, adaptability, and satisfaction.

Amid global expansion, Black Book advances its trusted, independent research model-implementing AI-powered KPIs, longitudinal client tracking, and purpose-built surveys tailored to virtual care, value-based delivery, workforce shifts, and emerging technologies for providers, payers, IT users, media, and investors

New IT Sector Report Evaluates 300+ Vendors Across 40 Categories, Revealing 2025's Top-Rated Solutions in Women's Health Technology

Poll of 273 Healthcare Leaders Uncovers Escalating Challenges in Prior Authorization, Data Exchange, and Value-Based Contracting.

300+ Vendors Evaluated Across 40 Subsegments and 18 KPIs; $22B Market Projected by 2028

Independent Surveys Rank Top ASC Vendors for Client Satisfaction and User Experience Across 18 Key Performance Indicators

Exclusive Polls Capture Concerns from Providers, Hospitals, Health Systems, Payers, and More on Budget Cuts, Reimbursement Rules, and Tariff Impacts Amid Ongoing Policy Shifts