Black Book Market Research

New Black Book study shows rising customer expectations and lower satisfaction rates based on provider technology

Thirty percent of practices with over 11 clinicians expect to replace their current system by 2021 for customization issues

Integrated EHR PM RCM ICD10 vendor tools get top marks in the mined US outpatient market

Across eighteen key performance indicators, McKesson's iKnowMedSM retains its top satisfaction rating for the seventh consecutive year.

Nursing homes, hospices, home health, skilled nursing facilities, and rehab centers lack integration with tech of referral hospitals.

Black Book survey ranks Netsmart as the top-rated HIT platform for third consecutive year across continuum of Post-Acute settings

4,446 nursing and physicians responding corroborate the quality of patient care improved with advanced clinical tech support services.

The healthcare industry's competitive research and survey innovation firm debuts at #601 with an astounding three-year sales growth of 750%

The implementation of ICD 10 in the rearview mirror, latest survey discloses the appeal of outsourcing coding and CDI has only increased.

Rated highest in client satisfaction for Informatics and Clinical Documentation Improvement Software in the evolving coding software market.

The vendors of healthcare's next big innovation are reviewed in this installment of the Black Book "Emerging Tech Vendors" series.

The vendors of healthcare's next big innovation are reviewed in this installment of the Black Book "Emerging Tech Vendors" series.

Survey finds 96 percent of existing Paragon users 'confidently optimistic' that Allscripts' acquisition will improve processes and benefit their organizations.

Movement toward patient-centric and value-based approaches is fueling the growth of infrastructure outsourcing.

Navicure, ZirMed, Advisory Board & Optum reach swell after high-profile mergers, setting them up to capitalize on new satisfaction scores.

Health system viability is now vulnerably reliant on the success of a single organizational venture: revenue cycle management transformation. With margins sinking to less than three percent nationwide, providers seek opportunities for capturing all revenue through updated software solutions and outsourcing.

Invigorated Designs, Methodology Transparency & Quarterly Ranking Updates usher in a wave of innovations & accuracy in satisfaction polling

Black Book confirms the healthcare industry is moving toward population health solutions that will double as next-gen accounting systems

Rankings based on how key performance indicators on five largest commercial electronic health record vendors chart across four Trump Administration initiatives.

Sweeping survey of IT leaders reveals most small and mid cap companies remain significantly underinvested in data security innovation.

Three out of four private healthcare marketplace plans loses significant member contentment since same time last year.

30 Best-of-Breed PHM firms were evaluated from client satisfaction and outcome scores on 18 key performance indicators.

Surveyed electronic health record users narrowed down an elite group of top performing vendors across eighteen key performance indicators, McKesson's iKnowMedSM retains its top satisfaction rating for sixth consecutive year.

Outwardly great technologies are failing to have a penetrating effect on the healthcare system as patient IT adoption declined in 2017

The prospective new order of things is ushering in a re-ordering of provider technology systems that will navigate the complicated information environment ahead.

Value-based care is sending providers back to the costing basics to maximize savings and fully monitor population health outcomes.

Value-based care is sending providers back to the costing basics in 2017 to maximize savings and fully monitor population health outcomes.

With margins at just 3.2 percent nationwide, opportunities for capturing all revenue is at the forefront of every administrator's mind.

Public Relations firms rated by client satisfaction and loyalty scores in eighteen key performance indicators by Payers and Providers

Data breaches, system failures, hacking, ransomware and disrupted flow of financial records have PR mavens on high alert for the New Year

Rated highest in client satisfaction and client loyalty for Coding, CDI & Transcription Software Tools by hospitals and physicians.

CDI is the key to better ICD-10 coding and reimbursement accuracy, but it's also vital for preparing organizations for population health.

Optum360 is rated #1 CAC & HIM Outsourcing Services vendor across all hospitals confronting intense pressure to optimize coding processes.

The outsourcing of comprehensive medical business office services is staged to grow 30% from practices of less than 25 doctors next year.