Latest Press Releases
![Improving Provider Interoperability Congruently Increasing Patient Record Error Rates, Black Book Survey](https://cdn.nwe.io/files/x/ff/d0/2925888ccabccd048a7ff2a0f1cf.jpg)
Duplicate and fragmented shared patient records are progressively putting patient safety at risk and afflict provider bottom lines.
![Infrastructure, Interoperability Issues and Cyberthreats Obstruct Global HIT Development, Black Book 2018 International Survey](https://cdn.nwe.io/files/x/55/39/32562bb0d8542be9c231a693b354.jpg)
Healthcare IT research firm's sweeping worldwide study reveals rapidly advancing opportunities for US-based and local tech vendors
![Waystar Secures Top Spot for End-to-End Revenue Cycle Management Solutions for Hospitals, IDNs, and Health Systems in 2024 Black Book Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Inovalon's Cloud Data Platform Dominates, Ranked #1 by Health Plan and Payer Clients for Fourth Straight Year in 2024 Black Book Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Top Finance & Revenue Cycle Solutions to Be Showcased at HFMA Annual Meeting, June 24-28, Announced by Black Book Research](https://cdn.nwe.io/files/x/65/4b/f04261a95b61643f79350ad734ac.jpg)
This week's HFMA Annual Meeting's Exhibit Hall features 24 of the top-performing finance and revenue cycle management (RCM) solutions, as identified by the latest Black Book Research user survey. Attendees can expect to see the standout solutions that have been recognized for their exceptional performance, ROI, client experience, loyalty, and satisfaction.
![Black Book Unveils 2024's Top Client-Rated Financial & RCM Solutions Leading Digital Transformation and Liquidity Management](https://cdn.nwe.io/files/x/d0/7d/76017667a0144a24e86e1dc317bc.jpg)
![InteliChart Tops Black Book 2024 Survey for Best Client Experience in Patient Engagement Platforms, Second Consecutive Year](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![America's Health Insurance Plans Annual Institute & Expo Showcases Top-Performing Payer Technologies, Announces 2024 Black Book Survey Results](https://cdn.nwe.io/files/x/b1/e5/bddf3b0eebcdb548cbeae368a2de.jpg)
![Payers Target Current Challenges and Competitiveness With 2025 Tech Investment Surge, Reveals Black Book Research Survey](https://cdn.nwe.io/files/x/18/99/d73e61f07f03f08df09a0d807d92.jpg)
More Than 5,000 Health Plan IT Clients Evaluate 400 Software Firms, Advisors, and Service Vendors Across 35 Operational Areas in 15th Annual Payer Survey on Customer Experience and User Satisfaction
![Black Book Survey Unveils Clearinghouse Transition Trends: 92% of Medical Practices Navigating Short-Term Fixes and Long-Term Vendor Solutions](https://cdn.nwe.io/files/x/72/cc/c52ffc4e934d56f66e68c73d272f.jpg)
Physician Claims Clients Endorse Four Companies That Are Excelling at Best Handling the New Customer Influx: Veradigm, Waystar, Experian, and Availity
![Veradigm Payerpath Rated Highest in Client Satisfaction for Small Physician Practice Clearinghouse Services, 2024 Black Book Survey](https://cdn.nwe.io/files/x/18/99/d73e61f07f03f08df09a0d807d92.jpg)
![Cybersecurity Crisis Grips Healthcare: 9 in 10 Providers Struggle to Keep Pace With Evolving Threats, Black Book Research](https://cdn.nwe.io/files/x/72/cc/c52ffc4e934d56f66e68c73d272f.jpg)
Despite 2023 warnings to strengthen cybersecurity defenses, ransomware attacks persist, resulting in significant financial losses, disruptions to operations, and jeopardizing patient care.
![Specialty Revenue Cycle Management Firms Revolutionize Complex Claims Processing Through Automation, Garnering Rapid Adoption Among Providers, Black Book Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
Black Book surveyed nearly 5,000 healthcare providers in a sweeping study of the evolving revenue cycle management IT sector. EnableComp rated highest satisfaction among clients besting competitors in 12 of 18 key performance indicators.
![Andor Health Earns Highest Client Experience Ranking in Black Book Hospital Survey for Virtual Care Collaboration Solutions](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Spok® Clinches 7th Consecutive Title for Leading Satisfaction in Clinical Communications & Messaging, 2024 Black Book Annual Customer Experience Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Black Book 2024 Inpatient Clinical IT User Survey: Revealing the Highest-Rated Hospital Technologies as Rated by Industry Clients](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Innovaccer's Data Activation Platform Secures the Leading Position as the Premier End-to-End Population Health Solution in the 2024 Black Book User Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Netsmart Achieves the Top Technology Solutions Rating in Rehabilitation and Physical Therapy Software, Black Book 2024 EHR User Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Netsmart Rated the No. 1 Technology Solutions Vendor in Geriatric Medicine for 2024 Black Book User Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Netsmart Clinches No. 1 Spot for the 10th Consecutive Year in Black Book's Home Health Agency Users' Post-Acute Tech Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Netsmart Maintains Top EHR PM Satisfaction Ratings Among Behavioral Health Providers in Black Book's 2024 Tech User Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![CareAllies Dominates 2024 Black Book Survey With 7th Consecutive Top Rating as Value-Based Care Advisors](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Providers Increasingly Adopt Value-Based Care, Leveraging Top-Performing Consulting Expertise: Black Book Research Client Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
Significant efforts lie ahead, as the Black Book survey reveals that only 37% of medical practice respondents are receiving value-based care (VBC) payments from upside-risk arrangements and shared savings, while 12% receive payments from full risk. The remaining halfcontinue to rely on Fee-For-Service payments.
![Digital Divide Widens for Financially Strained Small Hospitals, Black Book Annual Survey of Critical Access and Rural Facility Administrators](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
The operating margins of US rural and critical access hospitals have radically decreased, leaving these challenged institutions in a financially precarious position to tackle the high tech demands currently faced by healthcare sector providers.
![Top Integrated Practice Management, Revenue Cycle & EHR Solutions Rating Awarded to ModMed by Surgical Specialists for 6th Year, Black Book Annual Physician Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
Surgeons and surgical support staff from nine specialties rated ModMed's comprehensive software, including electronic health records, practice management, analytics, and interoperability, as best-in-breed.
![Surgical Information Systems (SIS) Earns Ninth Consecutive #1 Client Rating in Ambulatory Surgical Center IT User Satisfaction, Black Book Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Physicians Shift 2024 Tech Investments to Robust Practice Management Platforms With AI, Analytics and Value-Based Care Support Tools, Black Book Survey](https://cdn.nwe.io/files/x/0e/35/c19523a89c3ecad0174d1f6241f8.jpg)
Surveyed providers endorse NextGen Healthcare PM Solutions to meet the challenges surrounding increasing administrative burden, shrinking labor pools, telehealth, and continued reimbursement pressures.
![Specialty-Driven Platforms Outperform Broad-Spectrum EHRs in Top 2024 Physician Satisfaction Ratings, 14th Annual Black Book Ambulatory Practice Surveys](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
Ninety-three percent of independent medical providers agree that specialist-specific EHRs position them best for value-based reimbursement, practice management and patient satisfaction.
![Black Book's '2024 State of Global Healthcare Technology' Research Reveals Adoption Trends, Market Dynamics and Top-Rated Vendors Across 58 Countries](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
In total, 109 electronic medical record and healthcare information technology vendors were graded on meeting buyer expectations, achieving ROI, solving country-specific connectivity issues and accomplishing patient data improvement goals.
![Verisma Rated Top Release of Information and Audit Management Solution, 2023 Black Book Revenue Integrity Client Survey](https://cdn.nwe.io/files/x/8e/73/969b1f948810ee7b96fbb92b7c45.jpg)
Verisma achieved the highest client experience and customer satisfaction performance ratings, for the fourth consecutive year, excelling in both provider and payer IT categories
![MedEvolve Rated Top Revenue Cycle Management Workflow Optimization and Automation Solution, 2023 Black Book RCM Client Survey](https://cdn.nwe.io/files/x/8e/73/969b1f948810ee7b96fbb92b7c45.jpg)
![Clients and Consumers Grade Healthcare Cybersecurity Software and Services Satisfaction, Black Book™ Industry 2024 Study](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
The healthcare cybersecurity vendor and advisory market is primed for huge expansion. Provider and payer IT professionals disclose strategic investments exceeding $140 billion through 2025.
![Healthcare’s Outsourcing Boom on a Trajectory to Double by 2027, Black Book 20th Annual Industry Study](https://cdn.nwe.io/files/x/8e/73/969b1f948810ee7b96fbb92b7c45.jpg)
Management representatives from 1,428 provider organizations are electing to deflect mounting solution delivery concerns to outsourcing vendors, according to 91% of respondents to the sweeping annual poll of nearly 16,000 hospital and physician organizations across 40 categories of managed services.
![The Top Fifty Client-Rated Technologies Exhibiting at MGMA’s Leaders Conference, 2023 Black Book Survey](https://cdn.nwe.io/files/x/db/4e/5a1df73367cd106256aee62e7572.jpg)
Black Book Research recognizes 22 sponsors of the Medical Group Management Association’s Leaders Conference, an inclusive community exploring the future of the physician practice industry, with content curated for those in management and executive level positions, and aspiring leaders meeting October 22-25 in Nashville, TN, to learn, grow, and network with like-minded leaders eager to transform healthcare.
![Nuance Rated #1 Mid-Revenue Cycle Management Solution for 11th Consecutive Year, Black Book Research](https://cdn.nwe.io/files/x/db/4e/5a1df73367cd106256aee62e7572.jpg)
Nuance Communications maintains the highest industry client satisfaction ranking for informatics in the competitive mid-RCM market with top customer-rated speech recognition, computer-assisted medical documentation, clinical coding and revenue integrity, and artificial intelligence tools.
![Black Book Announces Top Client-Rated Coding, Transcription, Clinical Documentation Improvement and HIM Vendors at AHIMA 2023](https://cdn.nwe.io/files/x/db/4e/5a1df73367cd106256aee62e7572.jpg)
Four thousand healthcare solution users rated user experience among the top-performing category vendors in the 22 HIM-focused customer satisfaction surveys.
![AQuity Solutions Ranked #1 for Virtual Scribes, Medical Transcription and Document Capture Solutions for 10th Consecutive Year by Black Book Poll](https://cdn.nwe.io/files/x/db/4e/5a1df73367cd106256aee62e7572.jpg)
![Black Book Survey of Venture Capital and Tech Investors Reveals 2023’s Rising Stars in the Healthcare IT Ecosystem of Startups](https://cdn.nwe.io/files/x/8e/73/969b1f948810ee7b96fbb92b7c45.jpg)
Over 4,000 executives, professionals and consultants from healthcare providers, payers, vendors, advisory firms, investment banks and venture capital organizations assessed emerging solutions on their individual ability to contribute to a more integrated, patient-centric, productivity-enhancing HIT ecosystem and outperform competitors.
![The 25 Top Client-Rated Technologies Exhibiting at Becker's Health IT + Digital Health + RCM Meeting, 2023 Black Book Survey](https://cdn.nwe.io/files/x/db/4e/5a1df73367cd106256aee62e7572.jpg)
Black Book Research acknowledges the top-performing healthcare technology companies within various revenue cycle management and digital health market segments based on the industry's largest client survey of inpatient providers at the Becker's Health IT + Digital Health + RCM Meeting in Chicago this week.
![Inovalon's Cloud-Based Data Platform Rated #1 by Health Plan and Payer Clients for 3rd Consecutive Year, 2023 Black Book Survey](https://cdn.nwe.io/files/x/e3/86/9cf4341047e25aa5d20132a8fb78.jpg)
![Black Book Research Celebrates Its 7th Consecutive Year on the Inc. 5000 List of Fastest Growing Companies](https://cdn.nwe.io/files/x/c7/84/236f76d5f7d86034bf9a26192cd2.jpg)
The market research and data platform company also ranked in the top 15 of the list's healthcare industry services firms for three-year growth.
![Black Book Announces 2023 Top Client-Rated Supply Chain Solutions Delivering Digital Transformation and Operational Responsibility](https://cdn.nwe.io/files/x/e3/86/9cf4341047e25aa5d20132a8fb78.jpg)
Over 5,000 materials management and purchasing professionals were represented in the sweeping series of supply chain IT user polls, as formidable challenges are forcing providers to advance their technologies to maintain solvency.
![Top Client-Rated Healthcare Supply Chain Solutions Exhibiting at AHRMM23 Annual Meeting, Black Book Research User Survey](https://cdn.nwe.io/files/x/e3/86/9cf4341047e25aa5d20132a8fb78.jpg)
Black Book Research recognizes the top-performing tech and managed services firms based on the industry's largest client survey of five thousand supply chain professionals at the Association for Health Care Resource & Materials Management's annual conference in Orlando.
![InteliChart Earns #1 Client Experience Rating in Patient Engagement Platform Solutions, Black Book 2023 User Survey](https://cdn.nwe.io/files/x/e3/86/9cf4341047e25aa5d20132a8fb78.jpg)
![AQuity Solutions Earns #1 Client Rating for Outsourced Medical Coding Solutions, Black Book Survey](https://cdn.nwe.io/files/x/aa/b4/f03100bebbb2049aa8ed3eb74ef4.jpg)
![Top Client-Rated Finance & Revenue Cycle Solutions Exhibiting at HFMA Annual Meeting June 25-28, Black Book Research User Survey](https://cdn.nwe.io/files/x/92/ac/8731460037faa03751e20be0ad2d.jpg)
RCM & Finance Technology achieving highest client satisfaction honors include Waystar, Ensemble Health Partners, Optum, Syntellis Performance Solutions, The SSI Group, AccuReg, Streamlne Health, Revecore, VisiQuate, Finvi, Clearbalance, TruBridge, AGS Health, Experian Health, Cedar, Workday, and Trizetto.
![Payers Commend the Industry Technologies Solving 2023's Toughest Health Plan Challenges, Black Book Survey](https://cdn.nwe.io/files/x/38/d4/f4811b5cab924aa67a3401b94688.jpg)
Health plan executives rated dozens of vendors on 18 key performance indicators across 28 payer operational areas in the sweeping annual user satisfaction survey.
![Top Client-Rated Payer Technologies Exhibiting at AHIP 2023, Black Book Survey Results](https://cdn.nwe.io/files/x/38/d4/f4811b5cab924aa67a3401b94688.jpg)