Category: Information Technology
![Black Book's '2024 State of Global Healthcare Technology' Research Reveals Adoption Trends, Market Dynamics and Top-Rated Vendors Across 58 Countries](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
In total, 109 electronic medical record and healthcare information technology vendors were graded on meeting buyer expectations, achieving ROI, solving country-specific connectivity issues and accomplishing patient data improvement goals.
![Netsmart Rated the No. 1 Solutions Vendor for 9th Year, Black Book Home Health Agency Users' Survey](https://cdn.nwe.io/files/x/38/d4/f4811b5cab924aa67a3401b94688.jpg)
Black Book Research estimates the North American market for home care software and IT services market in Q2 2023 has reached $3.2 billion and is anticipated to grow at a CAGR of 20% during 2023-2033.
![Andor Health Earns #1 Client Experience Rating in Virtual Care Collaboration Solutions, Black Book Survey](https://cdn.nwe.io/files/x/df/01/47345a1d2523c1635295ffe7dc39.jpg)
![Healthcare IT Consulting Market Staged to Make 2023 Rebound With Double Digit Revenue Growth, Black Book Research](https://cdn.nwe.io/files/x/7c/3e/4559ae560368a542276608496ea2.jpg)
The sweeping annual survey gathered responses from 2,906 advisory firm clients representing fourteen hundred provider and payer engagements between 2019 and 2022.
![Black Book's 'State of Global Healthcare Technology' Research Reveals Adoption Trends, Market Dynamics and Top-Rated Vendors Across 55 Countries](https://cdn.nwe.io/files/x/68/ed/7840f28f59adc60061ad17af3564.jpg)
Seventy-one electronic medical record and healthcare information technology vendors were graded on meeting buyer expectations, achieving ROI, solving country-specific connectivity issues, and accomplishing patient data improvement goals.
![Healthcare Clients and Consumers Grade Cybersecurity Software and Services, Black Book™ Industry 2022 Survey](https://cdn.nwe.io/files/x/7c/3e/4559ae560368a542276608496ea2.jpg)
Ninety-two percent of healthcare cybersecurity professionals report an organizational increase in cyber risk since last surveyed in Q4 2020 with seventy-three percent of IT managers stating that their organization has been hit with ransomware. Potential patients take notice.
![Hospitals Deploy Spending on Artificial Intelligence Coding Solutions to Reduce Costs & Payer Denials, Reports Black Book Survey](https://cdn.nwe.io/files/x/87/be/302f3bdd6a8074f02b32b0bad74a.jpg)
Growth in the clinical documentation market is expected to reach US$6.0B by 2023 with a 11% CAGR driven by mid-RCM artificial intelligence-supported solutions to reduce costs, manage unstructured data and check for billing and coding losses.
![Attacks Predicted to Triple in 2021, Black Book State of the Healthcare Industry Cybersecurity Industry Report](https://cdn.nwe.io/files/x/9a/63/b06e6a94a69889a66a4a18ef9465.jpg)
Seventy-three percent of health system, hospital and physician organizations report their infrastructures are unprepared to respond. The survey results estimated 1500 healthcare providers are vulnerable to data breaches of 500 or more records, representing a three hundred percent increase over this year.
![CynergisTek Awarded Top Cybersecurity Consultants for Second Year, Black Book's Healthcare IT Advisory Outcomes Survey](https://cdn.nwe.io/files/x/9a/63/b06e6a94a69889a66a4a18ef9465.jpg)
![Healthcare Industry Clients Name the Top Rated Cybersecurity Solutions, Software and Services, Reveals Black Book™ 2020 Survey](https://cdn.nwe.io/files/x/9a/63/b06e6a94a69889a66a4a18ef9465.jpg)
![Black Book's 2020 Top-Rated Healthcare Analytics Solutions Vendors and Consultants Announced](https://cdn.nwe.io/files/x/0d/54/90fcdb37d847d0d70ce29716b40e.jpg)
![Spok® Earns Top Secure Messaging and Clinical Communications Honors, 2019 Black Book™ Annual Cybersecurity Study](https://cdn.nwe.io/files/x/1b/8f/5e4be60678eb685b708dee9b49db.jpg)
![Post-Acute Providers Predict Probable Insolvencies Under Value-Based Care Without Basic IT, Data Sharing and Care Coordination, Black Book Annual Survey](https://cdn.nwe.io/files/x/dc/f4/6343fe28e25214d92aaf6d6fe8e7.jpg)
100% of post-acute executives surveyed argue that EHRs and interoperability with acute care providers and physicians would radically improve their ability to thrive under VBC.
![Fortinet Rated Top End-to-End Healthcare Cybersecurity Solution in Client Experience, 2019 Book Market Research User Survey](https://cdn.nwe.io/files/x/8c/0e/fd6d749a48ae5601ac0474f0ab4a.jpg)
Hospital system and physician organizations ranked cybersecurity firms by industry client satisfaction and loyalty scores via independent key performance indicators.
![Healthcare Industry Clients Name the Top Rated Cybersecurity Solutions, Software and Services, Reveals Black Book™ Q3 2019 Survey](https://cdn.nwe.io/files/x/1b/8f/5e4be60678eb685b708dee9b49db.jpg)
![State of Patient Data Protection Compels Shift of Ownership to CFOs to Shield Vulnerable Bottom Lines](https://cdn.nwe.io/files/x/1b/8f/5e4be60678eb685b708dee9b49db.jpg)
Institutional investment in health data protection predicted to double by year-end, predicts Black Book survey
Pressures to the alliance remains a problem in health systems including a continuing lack in understanding on both parties to converge on strategies, investment mindsets, healthcare customer experience, business models, and agendas.
![Black Book Charts a Future Course for the Healthcare CFO](https://cdn.nwe.io/files/x/c7/a4/cf1f31be056ffd6cd632995490ac.jpg)
The traditionally highly conservative, rule-oriented, strict managerial role structure is being pushed to transition to a more forward-looking technology-based model requiring innovative, disruptive thinkers.
![Emerging Trends Reshaping Healthcare Technology Support, Black Book Research](https://cdn.nwe.io/files/x/f7/a3/142b016f7e340d07d97938d1d666.jpg)
Cerner rated top EHR vendor across all four levels of hospital technology support services for third consecutive year.
![GAVS Rated Top Healthcare IT Infrastructure Consultants Leading IoT, Cloud and Digital Migration Transformations, Black Book Survey](https://cdn.nwe.io/files/x/55/39/32562bb0d8542be9c231a693b354.jpg)
![Leidos Health Awarded Top Information Technology Consultants, 2018 Black Book IT Advisors Survey](https://cdn.nwe.io/files/x/55/39/32562bb0d8542be9c231a693b354.jpg)
![The HCI Group Rated Top Healthcare Advisory Firm by Outsourcing, Managed Services and ERP Clients, 2018 Black Book Survey](https://cdn.nwe.io/files/x/55/39/32562bb0d8542be9c231a693b354.jpg)
![Black Book Launches Updated Mobile Survey Apps for Cybersecurity Stakeholders](https://cdn.nwe.io/files/x/48/1b/0467c9c3f5240c98b5ab90d3cda0.jpg)
Black Book released a major update to their mobile applications, providing an easier way for clients to rate cybersecurity services
![Black Book Distinguishes 15 American-Based GDPR Advisors Achieving Client Compliance With the EU Data Privacy Law](https://cdn.nwe.io/files/x/28/2f/90e4f70f6880667f0de5da815701.jpg)
Starting today, a new European regulation came into effect causing some unprepared U.S. sites to block users and shut down activities.
![Clearwater Compliance Ranks Top Compliance & Risk Management Solution, 2018 Black Book Cybersecurity User Survey](https://cdn.nwe.io/files/x/fe/0c/2b74226ac6036217d21a581c6a8c.jpg)
Compliance firms rated by industry client satisfaction and loyalty scores via independent key performance indicators announced.
![Zix Corp Ranks Top in Ransomware & Email Protection, 2018 Black Book Market Research User Survey](https://cdn.nwe.io/files/x/94/0f/a8518fb10f889c443e1d40027b66.jpg)
Cybersecurity firms rated by industry client satisfaction and loyalty scores via independent key performance indicators announced.
![Doc Halo Ranks Top in Secure Communications Platforms, 2018 Black Book Market Research Cybersecurity User Survey](https://cdn.nwe.io/files/x/38/1b/5d493baf7b7bf0dc9db9398057c2.jpg)
Cybersecurity firms rated by industry client satisfaction and loyalty scores via independent key performance indicators announced.
![FireEye Ranks Top Authorization & Authentication Solution in Client Experience, 2018 Black Book Cybersecurity User Survey](https://cdn.nwe.io/files/x/46/db/e0c89e815113ce20fcf20f002013.jpg)
Cybersecurity firms rated by industry client satisfaction and loyalty scores via
independent key performance indicators announced.
![Hashed Health Ranks Top Blockchain Developer, 2018 Black Book Cybersecurity User Survey](https://cdn.nwe.io/files/x/c2/c8/8537bfc61d07edb84e3ab2e4e106.jpg)
Cybersecurity firms rated by industry client satisfaction and loyalty scores via
independent key performance indicators announced.
![KnowBe4 Ranks Top Cybersecurity Training Solutions, 2018 Black Book Market Research User Survey](https://cdn.nwe.io/files/x/9b/40/f8d417be929db6128055629031bb.jpg)
Cybersecurity firms rated by industry client satisfaction and loyalty scores via independent key performance indicators announced.
![Imperva Ranks Top DDoS Attack Protection, 2018 Black Book Market Research Cybersecurity User Survey](https://cdn.nwe.io/files/x/97/d7/7376e58ada0a574438713e821b55.jpg)
Cybersecurity firms rated by industry client satisfaction and loyalty scores via independent key performance indicators announced.
![Carbon Black Ranks Top End Point Security Solutions, 2018 Black Book Market Research User Survey](https://cdn.nwe.io/files/x/43/fc/cdc5747d88c5130c1b5b74b38d96.jpg)
Cybersecurity firms rated by industry client satisfaction and loyalty scores via independent key performance indicators announced.
![Fortinet Ranks Top in Enterprise Firewall Network Solutions, 2018 Black Book Market Research User Survey](https://cdn.nwe.io/files/x/f9/9c/84144ae51da135a65d7740ab3612.jpg)
Cybersecurity firms rated by industry client satisfaction and loyalty scores via independent key performance indicators announced.
![Splunk Ranks Top in SIEM Solutions, 2018 Black Book Market Research Cybersecurity User Survey](https://cdn.nwe.io/files/x/83/5c/dcdd6d29571131fbd8f8d78e81ff.jpg)
Cybersecurity firms rated by industry client satisfaction and loyalty scores via independent key performance indicators announced.
![Digital Guardian Ranks Top in Threat Detection & Protection, 2018 Black Book Market Research Cybersecurity User Survey](https://cdn.nwe.io/files/x/16/3e/ca482481869a4c73fa1bf3433026.jpg)
Cybersecurity firms rated by industry client satisfaction and loyalty scores via independent key performance indicators announced.
![Symantec Ranks Top End-to-End Cybersecurity Solution in Client Experience, 2018 Black Book Market Research User Survey](https://cdn.nwe.io/files/x/d4/94/687cb334e2562f0c2776db53cd0f.jpg)
Cybersecurity firms rated by industry client satisfaction and loyalty scores via independent key performance indicators announced.
![Black Book's Annual Cybersecurity Survey Reveals Healthcare Enterprises Are Not Maturing Fast Enough, Processes Continue Underfunded and Understaffed](https://cdn.nwe.io/files/x/55/39/32562bb0d8542be9c231a693b354.jpg)
The industry is deluged with new applications, challenging systems, new devices and innovative approaches to handling and sharing data.
![84 Percent of Healthcare Organizations Don't Have a Cybersecurity Leader as the Industry Becomes 2018's Top Target: Black Book Study](https://cdn.nwe.io/files/x/55/39/32562bb0d8542be9c231a693b354.jpg)
![Healthcare Blockchain Interest Heats Up, Per Survey Conducted by Black Book](https://cdn.nwe.io/files/x/c2/c0/369edaf3abde71e66c8b2ab4e04c.jpg)
The vendors of healthcare's next big innovation are reviewed in this installment of the Black Book "Emerging Tech Vendors" series.
![Healthcare Blockchain Interest Heats Up: Black Book Survey](https://cdn.nwe.io/files/x/c2/c0/369edaf3abde71e66c8b2ab4e04c.jpg)
The vendors of healthcare's next big innovation are reviewed in this installment of the Black Book "Emerging Tech Vendors" series.
![IT Outsourcing by Hospitals and Medical Groups Continues to Boom, Fewer Vendors Meeting Expectations](https://cdn.nwe.io/files/x/c2/c0/369edaf3abde71e66c8b2ab4e04c.jpg)
Movement toward patient-centric and value-based approaches is fueling the growth of infrastructure outsourcing.
![Black Book Honors Top Cybersecurity Firms at InfoSecWorld Conference and Expo](https://cdn.nwe.io/files/x/00/ba/362e67f0d12d9f06d8f9598e209b.jpg)
Sweeping survey of IT leaders reveals most small and mid cap companies remain significantly underinvested in data security innovation.
![Oracle Healthcare Cloud Ranked #1 ERP Solution for Value-Based Care Processes, Black Book Research User Survey](https://cdn.nwe.io/files/x/fe/e7/f08d155e1deb3817528699f33864.jpg)
Value-based care is sending providers back to the costing basics to maximize savings and fully monitor population health outcomes.
![Hospitals Remain Underinvested in Costing Technologies, Black Book ERP Survey Results](https://cdn.nwe.io/files/x/c2/c0/369edaf3abde71e66c8b2ab4e04c.jpg)
Value-based care is sending providers back to the costing basics in 2017 to maximize savings and fully monitor population health outcomes.
Price and features are no longer the only driving factors of EHR replacement competition according to nearly 2,200 health IT user responding in a Q4 2015 Black Book survey. Vendors must also provide an overall greater technical support experience after the sales are made to keep customers happy and loyal, but many pass the duty on to outsourcers.
The past twelve months have witnessed a widening rift between small, financially-vulnerable health networks and large, highly capitalized hospitals and chains that can afford the high costs of modernizing revenue cycle management and coding information technology. Updated RCM technology rises to be a top priority for the nation's struggling hospitals.
![Outsourced Computer-Assisted Coding and Health Information Management Drive Critical Cost Savings, Market Expected to Double Again in 2016, Black Book Survey Reveals Top Vendors](https://cdn.nwe.io/files/x/bf/a8/c8a9cf12a05acdb51e6e1792fcce.jpg)
Coding, transcription, health records management and clinical documentation managed services contracting is on a meteoric rise. 69% of hospitals now outsourcing CDI, audit, review and programming, up from 25% just 12 months ago.
![$9.7B Outsourced Revenue Cycle Management Market Grows at CAGR of 26.5%, Black Book Tracks Trend Through 2018](https://cdn.nwe.io/files/x/bf/a8/c8a9cf12a05acdb51e6e1792fcce.jpg)
Legacy IT applications with outdate technology platforms that lack the advanced functionality needed to address new reimbursement models reached a tipping point with healthcare service providers. Complex processes in billing and collections are resulting in gaps and inefficiencies leading to revenue losses. Outsourcing RCM is resolving cash leakages as executives evaluate their technology options.
Nearly two thirds of physician practices with more than 25 clinicians surveyed commended the enhancements in functionality, service and innovation with top ranked vendors in Q2 2015. Multispecialty Clinics, IPAs and large group practices narrowed down an elite group of electronic health record systems across eighteen probing key performance indicators from a field of over 400 qualified EHRs.