Category: Medicine and Healthcare
The 2025 Black Book study is a definitive resource for healthcare organizations navigating the complexities of global EHR procurement. By delivering region-specific evaluations and real-world use cases, it enables IT buyers to make informed decisions tailored to their operational and strategic priorities. Whether seeking global leaders like Epic and Oracle or region-specific champions like Dedalus and MEDITECH, this study provides actionable insights to guide healthcare technology investments.
The 2025 Black Book of Global Healthcare IT user polls reveal a critical need to modernize NHS EHR systems to address the baseline expectations of healthcare professionals and drive meaningful improvements in patient outcomes. Leading systems like Dedalus, Oracle Health, and Nervecentre have set new standards for satisfaction and innovation, offering the NHS valuable insights to elevate its digital health ecosystem and deliver more efficient, patient-centered care.
As Australia, China, Japan, India and South Korea embrace digital health strategies, supportive policies and growing investments in PHM solutions are driving significant advancements in care coordination, chronic disease management, and health equity across the region.
Integrated Outpatient Facilities Struggle with Inadequate RCM Solutions, Leading to Revenue Loss in Labs, Diagnostic Imaging, Rehabilitation, Home Health and Subacute Care
The U.S. healthcare revenue cycle management (RCM) outsourcing market for outpatient and ancillary services is experiencing significant growth. In 2023, the market sector was valued at approximately USD 6.1 billion. Projections indicate that it will reach USD 24.7 billion by 2030, reflecting a compound annual growth rate (CAGR) of 26.3% during the forecasted period.
Iodine Software earned the highest industry client satisfaction ranking for informatics in the competitive mid-RCM market with top customer-rated utilization management, computer-assisted medical documentation, clinical coding and documentation integrity, and proven artificial intelligence tools.
The Behavioral Health Tech 2024 (BHT2024) conference is a premier event dedicated to advancing access to mental health, substance use, and intellectual and developmental disability (IDD) care through technology, health equity, and innovation. Scheduled for November 5th to 7th, 2024, the conference will be held at the Arizona Biltmore, LXR Hotels & Resorts in Phoenix, Arizona.
AHIMA 2024, taking place this week in Salt Lake City, brings together industry leaders to showcase groundbreaking AI innovations reshaping health information management (HIM). The event highlights advancements in coding, data analytics, and patient care, with vendors unveiling AI-powered solutions to streamline workflows, enhance accuracy, and improve healthcare outcomes. Additionally, Black Book announces the top-rated AHIMA-sponsoring vendors for 2024, based on highest customer experience.
Top medical coding and HIM solutions, recognized by clients and system users among the best in the industry, will showcase their innovations at the AHIMA Conference in Salt Lake City, October 27-29
Eight Major Industry Controversies Set to Dominate Discussions Among AHIMA Members and Industry Experts
Black Book Research, recognized for its unbiased, crowdsourced insights into the physician technology and managed services sectors, highlights the 2024 vendors who earned top awards for customer experience and user satisfaction in medical practice management.
For over a decade, more than 6,000 professionals in hospital materials management and purchasing have taken part in the annual supply chain IT user surveys, as significant challenges push providers to innovate their technologies in order to sustain health system viability.
Hospitals are not just outsourcing procurement but also forming deeper strategic partnerships with GPOs. These partnerships go beyond price negotiation to include strategic planning, supply chain optimization, and long-term cost-saving initiatives.
A recent industry technology user survey by Black Book reveals that over half of provider professionals and 80% of payer credentialing experts have identified key opportunities for improvement in their current provider data verification software. These findings highlight a strong momentum for upgrading to more reliable systems, underscoring the industry's commitment to enhancing patient care in critical areas and signaling a surge in the replacement market. Houston-based symplr is rated by clients as the top performing credentialing vendor.
Managed services customers validated highest client satisfaction ratings on R1 RCM, a major player in the medical financial services industry that is working with 95 of the top 100 U.S. health systems and managing over $55 billion in net patient revenue.
Physician Claims Clients Endorse Four Companies That Are Excelling at Best Handling the New Customer Influx: Veradigm, Waystar, Experian, and Availity
Despite 2023 warnings to strengthen cybersecurity defenses, ransomware attacks persist, resulting in significant financial losses, disruptions to operations, and jeopardizing patient care.
The operating margins of US rural and critical access hospitals have radically decreased, leaving these challenged institutions in a financially precarious position to tackle the high tech demands currently faced by healthcare sector providers.
Surgeons and surgical support staff from nine specialties rated ModMed's comprehensive software, including electronic health records, practice management, analytics, and interoperability, as best-in-breed.
Surveyed providers endorse NextGen Healthcare PM Solutions to meet the challenges surrounding increasing administrative burden, shrinking labor pools, telehealth, and continued reimbursement pressures.
Ninety-three percent of independent medical providers agree that specialist-specific EHRs position them best for value-based reimbursement, practice management and patient satisfaction.
The healthcare cybersecurity vendor and advisory market is primed for huge expansion. Provider and payer IT professionals disclose strategic investments exceeding $140 billion through 2025.
Black Book Research recognizes 22 sponsors of the Medical Group Management Association’s Leaders Conference, an inclusive community exploring the future of the physician practice industry, with content curated for those in management and executive level positions, and aspiring leaders meeting October 22-25 in Nashville, TN, to learn, grow, and network with like-minded leaders eager to transform healthcare.
Nuance Communications maintains the highest industry client satisfaction ranking for informatics in the competitive mid-RCM market with top customer-rated speech recognition, computer-assisted medical documentation, clinical coding and revenue integrity, and artificial intelligence tools.
Four thousand healthcare solution users rated user experience among the top-performing category vendors in the 22 HIM-focused customer satisfaction surveys.
Over 5,000 materials management and purchasing professionals were represented in the sweeping series of supply chain IT user polls, as formidable challenges are forcing providers to advance their technologies to maintain solvency.
