Category: Medicine and Healthcare
![Waystar Secures Top Spot for End-to-End Revenue Cycle Management Solutions for Hospitals, IDNs, and Health Systems in 2024 Black Book Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Black Book Unveils 2024's Top Client-Rated Financial & RCM Solutions Leading Digital Transformation and Liquidity Management](https://cdn.nwe.io/files/x/d0/7d/76017667a0144a24e86e1dc317bc.jpg)
![InteliChart Tops Black Book 2024 Survey for Best Client Experience in Patient Engagement Platforms, Second Consecutive Year](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Black Book Survey Unveils Clearinghouse Transition Trends: 92% of Medical Practices Navigating Short-Term Fixes and Long-Term Vendor Solutions](https://cdn.nwe.io/files/x/72/cc/c52ffc4e934d56f66e68c73d272f.jpg)
Physician Claims Clients Endorse Four Companies That Are Excelling at Best Handling the New Customer Influx: Veradigm, Waystar, Experian, and Availity
![Veradigm Payerpath Rated Highest in Client Satisfaction for Small Physician Practice Clearinghouse Services, 2024 Black Book Survey](https://cdn.nwe.io/files/x/18/99/d73e61f07f03f08df09a0d807d92.jpg)
![Cybersecurity Crisis Grips Healthcare: 9 in 10 Providers Struggle to Keep Pace With Evolving Threats, Black Book Research](https://cdn.nwe.io/files/x/72/cc/c52ffc4e934d56f66e68c73d272f.jpg)
Despite 2023 warnings to strengthen cybersecurity defenses, ransomware attacks persist, resulting in significant financial losses, disruptions to operations, and jeopardizing patient care.
![Andor Health Earns Highest Client Experience Ranking in Black Book Hospital Survey for Virtual Care Collaboration Solutions](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Spok® Clinches 7th Consecutive Title for Leading Satisfaction in Clinical Communications & Messaging, 2024 Black Book Annual Customer Experience Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Black Book 2024 Inpatient Clinical IT User Survey: Revealing the Highest-Rated Hospital Technologies as Rated by Industry Clients](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Innovaccer's Data Activation Platform Secures the Leading Position as the Premier End-to-End Population Health Solution in the 2024 Black Book User Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Netsmart Achieves the Top Technology Solutions Rating in Rehabilitation and Physical Therapy Software, Black Book 2024 EHR User Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Netsmart Rated the No. 1 Technology Solutions Vendor in Geriatric Medicine for 2024 Black Book User Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Netsmart Clinches No. 1 Spot for the 10th Consecutive Year in Black Book's Home Health Agency Users' Post-Acute Tech Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![CareAllies Dominates 2024 Black Book Survey With 7th Consecutive Top Rating as Value-Based Care Advisors](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Digital Divide Widens for Financially Strained Small Hospitals, Black Book Annual Survey of Critical Access and Rural Facility Administrators](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
The operating margins of US rural and critical access hospitals have radically decreased, leaving these challenged institutions in a financially precarious position to tackle the high tech demands currently faced by healthcare sector providers.
![Top Integrated Practice Management, Revenue Cycle & EHR Solutions Rating Awarded to ModMed by Surgical Specialists for 6th Year, Black Book Annual Physician Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
Surgeons and surgical support staff from nine specialties rated ModMed's comprehensive software, including electronic health records, practice management, analytics, and interoperability, as best-in-breed.
![Surgical Information Systems (SIS) Earns Ninth Consecutive #1 Client Rating in Ambulatory Surgical Center IT User Satisfaction, Black Book Survey](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
![Physicians Shift 2024 Tech Investments to Robust Practice Management Platforms With AI, Analytics and Value-Based Care Support Tools, Black Book Survey](https://cdn.nwe.io/files/x/0e/35/c19523a89c3ecad0174d1f6241f8.jpg)
Surveyed providers endorse NextGen Healthcare PM Solutions to meet the challenges surrounding increasing administrative burden, shrinking labor pools, telehealth, and continued reimbursement pressures.
![Specialty-Driven Platforms Outperform Broad-Spectrum EHRs in Top 2024 Physician Satisfaction Ratings, 14th Annual Black Book Ambulatory Practice Surveys](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
Ninety-three percent of independent medical providers agree that specialist-specific EHRs position them best for value-based reimbursement, practice management and patient satisfaction.
![MedEvolve Rated Top Revenue Cycle Management Workflow Optimization and Automation Solution, 2023 Black Book RCM Client Survey](https://cdn.nwe.io/files/x/8e/73/969b1f948810ee7b96fbb92b7c45.jpg)
![Clients and Consumers Grade Healthcare Cybersecurity Software and Services Satisfaction, Black Book™ Industry 2024 Study](https://cdn.nwe.io/files/x/d1/8a/d50c75c7bee324770bea7f199ddd.jpg)
The healthcare cybersecurity vendor and advisory market is primed for huge expansion. Provider and payer IT professionals disclose strategic investments exceeding $140 billion through 2025.
![The Top Fifty Client-Rated Technologies Exhibiting at MGMA’s Leaders Conference, 2023 Black Book Survey](https://cdn.nwe.io/files/x/db/4e/5a1df73367cd106256aee62e7572.jpg)
Black Book Research recognizes 22 sponsors of the Medical Group Management Association’s Leaders Conference, an inclusive community exploring the future of the physician practice industry, with content curated for those in management and executive level positions, and aspiring leaders meeting October 22-25 in Nashville, TN, to learn, grow, and network with like-minded leaders eager to transform healthcare.
![Nuance Rated #1 Mid-Revenue Cycle Management Solution for 11th Consecutive Year, Black Book Research](https://cdn.nwe.io/files/x/db/4e/5a1df73367cd106256aee62e7572.jpg)
Nuance Communications maintains the highest industry client satisfaction ranking for informatics in the competitive mid-RCM market with top customer-rated speech recognition, computer-assisted medical documentation, clinical coding and revenue integrity, and artificial intelligence tools.
![Black Book Announces Top Client-Rated Coding, Transcription, Clinical Documentation Improvement and HIM Vendors at AHIMA 2023](https://cdn.nwe.io/files/x/db/4e/5a1df73367cd106256aee62e7572.jpg)
Four thousand healthcare solution users rated user experience among the top-performing category vendors in the 22 HIM-focused customer satisfaction surveys.
![AQuity Solutions Ranked #1 for Virtual Scribes, Medical Transcription and Document Capture Solutions for 10th Consecutive Year by Black Book Poll](https://cdn.nwe.io/files/x/db/4e/5a1df73367cd106256aee62e7572.jpg)
![Black Book Announces 2023 Top Client-Rated Supply Chain Solutions Delivering Digital Transformation and Operational Responsibility](https://cdn.nwe.io/files/x/e3/86/9cf4341047e25aa5d20132a8fb78.jpg)
Over 5,000 materials management and purchasing professionals were represented in the sweeping series of supply chain IT user polls, as formidable challenges are forcing providers to advance their technologies to maintain solvency.
![InteliChart Earns #1 Client Experience Rating in Patient Engagement Platform Solutions, Black Book 2023 User Survey](https://cdn.nwe.io/files/x/e3/86/9cf4341047e25aa5d20132a8fb78.jpg)
![AQuity Solutions Earns #1 Client Rating for Outsourced Medical Coding Solutions, Black Book Survey](https://cdn.nwe.io/files/x/aa/b4/f03100bebbb2049aa8ed3eb74ef4.jpg)
![Waystar Earns Top Client-Rated Revenue Cycle Management End-to-End Software Solution Set for Hospitals, IDNs and Health Systems, 2023 Black Book Survey](https://cdn.nwe.io/files/x/38/d4/f4811b5cab924aa67a3401b94688.jpg)
![Innovaccer's Data Activation Platform Rated Top End-to-End Hospital & Health System Population Health Solution, 2023 Black Book (TM) Survey](https://cdn.nwe.io/files/x/b5/32/6abb4a231f3046194205f986f5a2.jpg)
![care.ai Ranked #1 in Client Satisfaction for Artificial Intelligence Solutions, Best-of-Breed Technology and Process Improvement, by Black Book Market Research](https://cdn.nwe.io/files/x/38/d4/f4811b5cab924aa67a3401b94688.jpg)
![Behavioral Health Clinicians & Administrators Rate Netsmart as Highest in User Satisfaction, Black Book 2023 Technology Solutions Survey](https://cdn.nwe.io/files/x/38/d4/f4811b5cab924aa67a3401b94688.jpg)
![Netsmart Rated the No. 1 Technology Solutions Vendor in Post-Acute Care for 9th Year, Black Book Survey](https://cdn.nwe.io/files/x/df/01/47345a1d2523c1635295ffe7dc39.jpg)
![XiFin, Inc. Earns Fifth Consecutive #1 Client Experience Rating in Laboratory & Ancillary Revenue Cycle Services, Black Book Survey](https://cdn.nwe.io/files/x/df/01/47345a1d2523c1635295ffe7dc39.jpg)
![The 70 Top Client-Rated Hospital Technologies Exhibiting at HIMSS23, Black Book Clinical User Survey Results](https://cdn.nwe.io/files/x/38/d4/f4811b5cab924aa67a3401b94688.jpg)
Black Book Research acknowledges the top-performing hospital technology companies within various clinical market segments based on the industry's largest client survey of inpatient providers at the Healthcare Information Management Systems Society annual conference in Chicago this week.
![Innovaccer's Data Activation Platform Rated Top End-to-End Hospital & Health System Population Health Solution, 2023 Black Book™ Survey](https://cdn.nwe.io/files/x/b5/32/6abb4a231f3046194205f986f5a2.jpg)
![Top-Rated Practice Management Systems Align Tech to Transitioning Medical Office Operations, Black Book Annual Physician Survey](https://cdn.nwe.io/files/x/38/d4/f4811b5cab924aa67a3401b94688.jpg)
The 2023 demand for robust physician practice management tools is fueled by the challenges surrounding increasing administrative burden, shrinking labor pools, and continued reimbursement pressures.
![Spok® Earns Sixth Consecutive Top Satisfaction Honors for Secure Messaging and Clinical Communications, 2023 Black Book Annual Customer Experience Survey](https://cdn.nwe.io/files/x/38/d4/f4811b5cab924aa67a3401b94688.jpg)
![Top Integrated Practice Management, Revenue Cycle & EHR Solutions Rating Awarded to ModMed by Surgical Specialists for 5th Year, Black Book Annual Physician Survey](https://cdn.nwe.io/files/x/38/d4/f4811b5cab924aa67a3401b94688.jpg)
Surgeons and surgical support staff from nine specialties rated ModMed's comprehensive software, including electronic health records, practice management, analytics, and interoperability, as best-in-breed.
![SIS Earns Eighth Consecutive #1 Client Rating in Ambulatory Surgical Center IT User Satisfaction, Black Book Survey](https://cdn.nwe.io/files/x/38/d4/f4811b5cab924aa67a3401b94688.jpg)
![Negative Operating Margins Drive Health Systems to Expand Outsourcing - Black Book 2022 Research Results](https://cdn.nwe.io/files/x/68/ed/7840f28f59adc60061ad17af3564.jpg)
The healthcare provider and hospital outsourcing market size is projected to reach USD 750 billion by 2028 and expand at a CAGR of 11.5% between now and 2026.
![AQuity Solutions Client-Rated #1 Virtual Scribes, Medical Transcription and Document Capture Solutions for 9th Consecutive Year, Black Book Survey](https://cdn.nwe.io/files/x/68/ed/7840f28f59adc60061ad17af3564.jpg)
![Black Book™ Announces Top Client-Rated Coding, Transcription, Clinical Documentation Improvement and Clinical Information Management Software and Services Vendors 2022](https://cdn.nwe.io/files/x/68/ed/7840f28f59adc60061ad17af3564.jpg)
Three thousand healthcare solution users rated Nuance, Aquity Solutions, Redox, Optum360, Streamline, CorroHealth, 3M, PatientTrak, Docuware, AGFA, Verisma, Harmony Healthcare IT, and Revecore among the top-performing category vendors in the 2022 customer satisfaction surveys.
![Waystar Earns Top Client Rated Revenue Cycle Management End-to-End Software Solution Set for Hospitals, IDNs and Health Systems, 2022 Black Book Survey](https://cdn.nwe.io/files/x/68/ed/7840f28f59adc60061ad17af3564.jpg)
![Behavioral Health Clinicians & Administrators Rate Netsmart as Highest in User Satisfaction, Black Book 2022 Technology Solutions Survey](https://cdn.nwe.io/files/x/68/ed/7840f28f59adc60061ad17af3564.jpg)
![Black Book™ Announces 2022 Top Client-Rated Financial Solutions Delivering Digital Transformation and Managing Liquidity](https://cdn.nwe.io/files/x/7c/3e/4559ae560368a542276608496ea2.jpg)
Over 900 hospitals and inpatient organizations and 4,000 physician practices were represented in the sweeping Q1-Q2 2022 series of financial management IT user polls, as daunting challenges are forcing providers to advance their technologies to maintain solvency.
![Netsmart Rated the No. 1 Solutions Vendor for 8th Year, Black Book Home Health and Post-Acute Technology Users' Survey](https://cdn.nwe.io/files/x/fe/63/a187fef25209b0ad442ec5960f3b.jpg)
Black Book Research estimates the North American market for post-acute software and IT services market in Q2 2022 has reached $3.0 Billion and is anticipated to grow at a CAGR of 17% during 2022-2032.
![Allscripts Earns 6th Consecutive Top Integrated EHR RCM Rating in Community Hospital User Satisfaction, 2022 Black Book Survey](https://cdn.nwe.io/files/x/fe/63/a187fef25209b0ad442ec5960f3b.jpg)
One thousand seven hundred and forty-two EHR users in community hospitals weigh the key performance indicators of trust, accountability, transparency, and ethics as most important in 2022's unifying, cloud-based EHR vendor selections.
![Top Integrated Practice Management, Revenue Cycle & EHR Solutions Rating Awarded to ModMed by Surgical Specialists, Black Book Annual Physician Survey](https://cdn.nwe.io/files/x/68/ed/7840f28f59adc60061ad17af3564.jpg)
This is the fourth consecutive year Modernizing Medicine has received the highest satisfaction and loyalty industry award from surgical specialist practices nationally.