Douglas Brown

Managing Partner & President

Doug Brown is a founder and senior leader of Black Book Market Research LLC. He was also the founder of two previously acquired successful business units by publicly traded firms: Black Book of Outsourcing LLC, and Brown-Wilson Group, Inc. As a worldwide recognized thought leader in technology and services marketing, he is a frequent speaker and presenter for industry associations, agency networks, universities, and business conferences. He is the author of the bestselling book, The Black Book of Outsourcing,  ranked by Amazon as one of the top ten books on Business Leadership Practices, published by John Wiley & Sons. The Black Book of Outsourcing was recently included as #70 on the 100 Best Business Books compiled by international media editors.  Black Book also ranked #1 in Barnes & Noble bestsellers from May through July 2005 and was updated in 2009 and 2011.  His expertise is lauded in the healthcare, medical, pharma, IT, and international business services/outsourcing industries.

Based on his global expertise in the area of business development, economic expansion, market share growth, private equity, client experience polling, customer satisfaction surveys, and quantitative market research. Doug has authored numerous articles in the business and marketing trade press and has been interviewed and quoted by such diverse news gathering organizations as The New York Times, Wall Street Journal, The Economist, The Guardian, Fortune, Newsweek, TIME, Chicago Tribune, Washington Post, Toronto Globe & Mail, Bloomberg Business Week, Japan’s Nikkei News and other mainstream media publications. He is also a frequent contributor to leading business publications including CIO Magazine, Wall Street Journal, Forbes, Investors’ Business Daily, and Financial Times. He is a frequent guest writer for other popular blogs focused on marketing leadership and management.

Doug leads the Black Book Research division, solely dedicated to research, polls, and surveying the healthcare industry, often quotes in the leading healthcare, hospital, and medical business and leadership journals.

Before forming Brown-Wilson Group and the Black Book franchises, Doug launched his career in New York, Houston and Washington DC in the healthcare Industry as a hospital administrator, managed care operations executive, technology and services sales leader and strategic organizational consultant in the pharmaceuticals, healthcare, hospital and managed care industry.