Interoperability Rules Put Brakes on New IT Invesments, Black Book Hospital EHR User Survey

As nearly every U.S. hospital has an electronic health record system installed, 30 percent of surveyed medical record administrators still report struggling with exchanging patient health records with other providers, particularly physicians not on the same EHR platform. That’s only a small improvement from 41 percent experiencing problems in 2016. One in three executive respondents confirm they are holding on making new technology acquisitions until current vendors release solutions.

Eighty-eight percent of network physicians look to their core health system EHRs to enable interoperability among integrated healthcare delivery providers in order to set the stage for data-intensive initiatives such as population health, precision medicine and value-based payment models.

“In Q4 2019, 57 percent of hospital network physician practices operating on assorted EHRs report they continue to lack the financial and technical expertise needed to adopt complex interoperability, which is compulsory to attain higher reimbursements built into value-based care initiatives by both public and private payers,” said Doug Brown, managing partner of Black Book Research.

Fifty-two percent of­­ hospitals aren’t using patient information outside their EHR in Q1 2020, according to surveyed clinicians, because the external providers' data is simply not available in their EHR systems' workflow.

In total, 2,804 crowdsourced, current hospital EHR users provided feedback on their intentions to renew current contracts, purchase additional products and services such as HIE, population health tools and revenue cycle management, and the propensity for the client to recommend their inpatient EHR/HIT vendor to peer hospitals.  

The 2020 top-ranked vendors on 18 key performance indicators for Inpatient/Hospital EHR vendors are:

CPSI Evident – Small & Rural Hospitals

Epic Systems – Academic Medical Centers & Teaching Hospitals

Cerner – Large Hospitals

Epic Systems – Hospital Systems, Chains & IDNs

Harmony Healthcare IT – EHR Data Archiving

Allscripts – Community & Rehabilitation Hospitals

Netsmart – Psychiatric Hospitals

About Black Book

Black Book Market Research LLC provides healthcare IT users, media, investors, analysts, quality-minded vendors and prospective software system buyers, pharmaceutical manufacturers and other interested sectors of the clinical technology industry with comprehensive comparison data of the industry's top respected and competitively performing technology vendors. The largest user opinion poll of its kind in healthcare IT, Black Book collects over viewpoints on information technology and outsourced services vendor performance annually. Black Book is internationally recognized for over 15 years of customer satisfaction polling.

Black Book, its founder, management and/or staff do not own or hold any financial interest in any of the vendors covered and encompassed in this survey, and Black Book reports the results of the collected satisfaction and client experience rankings in publication and to media prior to vendor notification of rating results.

Source: Black Book Research